Article of the week

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Dear readers and friends,
This column is our attempt to give you ideas and suggestions gained from our consulting and management experience. These articles are supposed to provide thought-provoking impulses and also direct tips for implementation. Sometimes minor things can improve service quality for the customer. Enjoy the weekly texts. Feedback and ideas are welcome.
Sorry: The articles are only available in German.
Please send feedback and ideas to:
Your junokai-Team